DIGITAL WORK OUTSOURCED

What are the top 3 pain points or challenges faced by your company in acquiring and retaining Digital/Technology/ICT/ skills?

The mapping survey confirms and the global scarcity of digital / technology / ICT skills which is reflected in the top 3 pain points given by respondents. As such, the biggest challenges in acquiring skills is the ‘Lack of digital or analytical skills’, whilst ‘Lack of employee innovation/creativity’ is listed in the top 3. This is concerningly offset by the challenge ranked as second: “High salary remuneration expectations’. This is an indication that these resources are scarce and organisations feel forced to pay more than reasonable market rates for these skills. However,  the brain drain of skills and talent leaving the country for other (greener) markets is also a cause for concern for many respondents to the survey.